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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays

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Important Update About our Annual General Meeting

As the coronavirus situation continues to develop, in the interests of public safety we have decided to hold our AGM on 22 April 2020 behind closed doors at Principal Office.  If members have any questions they would like raising at the AGM please email marketing@mmbs.co.uk in advance of the meeting and we will ensure they are raised.  We will provide updates to these questions and the AGM on our website.

Your Melton

Welcome to the Melton, here to help you with mortgages and savings.

We’ve been helping people to buy their homes and make the most of their savings since 1875. With over 40,000 members, we are a trusted provider of mortgages and savings. Our success is built on being a mutual building society which places customers and the community at the heart of everything we do.


Mortgages Done Differently

At the Melton we like to do mortgages differently. We offer a wide range of practical award-winning mortgage solutions that have been designed with the flexibility to fit in with your lifestyle. Find out how we help:


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Latest News

Over £28,000 for Local Charities...

The Society has donated a total of over £28,878 to four local charities:  Home-Start Horizons, a charity to help children get the best start in life; the Derbyshire, Leicestershire and Rutland Air Ambulance Service (DLRAA); Leicestershire and Rutland hospice, LOROS and The Phoenix Children’s Foundation.  The money was raised in 2019 through affinity savings accounts…

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We’re doing everything we can to support our customers during this difficult time.

For details of our current opening times, how we can help to support customers with financial difficulties and how to protect yourself from fraud, please see our website www.themelton.co.uk which we are keeping updated with the latest developments.
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Comment on Facebook

Well done Melton, Stafford Railway have a similar approach, all building societies working for their membership and the community.

Are you offering a payment holiday like other lenders?

With the BoE reducing the base rate to 0.1%, when will you be reducing your SVR?