Simon Taylor – One year in…

One year into your role as CEO at The Melton, can you share what have been your highlights over the past 12 months?

There are so many. The obvious ones are where we have broken records and started to deliver against our strategy, but I have taken real pride in seeing more of our colleagues starting to believe and engage in our journey. I have also been delighted to see the opportunities for promotions internally and the new roles we have created have been so well received.

What in particular to do enjoy about working at The Melton?

I think the people are great to work with and the challenge of what we need to do – I like a challenge.

Since you started your role, it has definitely been a difficult year with Covid-19 in particular, what impact has Covid-19 had on The Melton and you as a new CEO?

It has been tough, but my glass half full says it has helped people understand why we need to change. If this has taught us anything it is that we need to invest, be more agile and we need to digitise – to do that we need to grow.

What goals and vision do you have for The Melton?

Our vision is to build a Modern mutual society.

What did you learn about yourself over this last 12 months?

I think I didn’t realise how much I would miss going to the football and how much I would miss my son going to University, although I like the house been tidy as a consequence!

I am a very resilient person, but I think everyone has found more resilience than they ever knew they had, but I think most importantly I have found joy in having a simpler life.

Looking back over the year would you do anything differently?

I wouldn’t forget my wedding anniversary! I would do some things faster some things slower, but Captain Hindsight will always be right.

Looking forward, what are your predictions for the Financial Services industry this year and next?

I think it will be tough for different parts of the Financial Services industry – I am not sure we have seen the full effect of the economic implications of Covid-19, but fortunately the housing market is holding up really well. It’s important we continue to execute our strategy as it will offer more protection in any downturn.

What is the best piece of business/career advice you have received?

Be your authentic self, create an environment and belief that people want to follow you. But also your biggest strength if over played can be your biggest weakness.

Who inspires you as a leader?

I have been fortunate to work for some amazing people; Terri Dial and Dame Susan Rice stand out from my time at Lloyds, both very different kinds of leaders but both exceptionally gifted. For those that see me in my study on Teams they can probably make out all the books on different political leaders who I also like to read and learn from.

What keeps you motivated as a leader?

I believe it’s my duty and responsibility when I leave this organisation for it to be stronger and in better shape and to protect the legacy of the last 150 years.